Your Serenity account, and what we hold about you.
Your name, email, mobile number and password
Your health answers and treatment preferences
Your saved cards, here and at our card processor
Your saved addresses and how to get in
Messages and calls with therapists, review comments and favourites
That a treatment was booked on a date, for a price, and how it was paid. Spanish tax law obliges us to keep sales records, so these stay, attached to nobody. An address on them is reduced to its postcode.
To delete your account, sign in — in the app or on this site — and open Profile, then Delete account. It happens straight away. If you can no longer sign in, write to us from the address on your account and we will delete it for you.
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